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2nd June 2021
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Studying at every available opportunity can lead to information overload. We suggest that you set yourself a program and stick to it as much as possible. Studying for 20 minutes at a time, followed by a 'reflection period' on what you have learned and then a 10 minute break - is ideal for optimum learning

4th January 2018

Responding immediately is attractive because it’s very rare even though it seems so obvious. It’s so rare because most people procrastinate. In fact, you may need to upgrade systems, streamline, automate and change your whole manner of responding to people and tasks in order to provide an immediate response.